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20, Shrewsbury Road, Craven Arms, Shropshire, SY7 9PYTel: 01588 672309
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Alternatively you could join the Craven Arms Medical Practice Patient Group, further details of this group are displayed at the practice.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Our patient group was created to provide a voice or platform for patients wishing to comment, make suggestions, praise or express opinions in the form of a conduit between Patient and Practice.
Sometimes there is simply no time to pass on your observations or no opportunity or you simply forget when you are actually visiting the practice and then decide 'not to bother'.
Once a year we produce a questionnaire to ask You the patient YOUR thoughts on how we can best represent your interests. These results can be found by clicking on the link "Survey Report" on the right hand side of this screen.
We do advertise on this website the date, time and location of our next meeting so please feel free to join us! We meet during the daytime for most of our meetings but do also meet twice a year in the evenings to faciliate those who work or have young families. We do have members who are unable to attend the meetings so we keep them up to date by email.
Minutes of all our meetings are on this website and a paper copy is also avaiable to read in the practice, the mintues are kept in a folder near the magazines so please feel free to have a look.
Neville Stephens is the Patient Group Chair and can be contacted through the practice.
We are particularly interested in the views of our young patients and would love to hear from you either in person or by email & telephone.